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Technical Support

Dynamyx™ Customers

Direct your support inquiries to For our North American customers, our support hours are Mon-Fri, 8 AM – 6 PM Eastern Time, excluding US federal holidays. For our European customers, our support hours are Mon-Fri, 9 AM – 5 PM GMT, excluding UK public holidays.

NLP On Demand, E-Path, Abrevio, TissueMetrix & Custom Solutions

Technical support staff are available to answer any questions or issues you may have and to help troubleshoot and resolve problems. Support is provided during normal business hours (Mon-Fri, 9 AM – 5 PM Eastern Time) excluding statutory holidays in Ontario, Canada. Response time is less than 4 hours, usually within 30 minutes.

North America



+61 2 8046 6252

+61 3 9999 6063

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