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Director of Implementation – Clinical Trials Matching

Location: Remote

Position Description:

The Director of Implementation will lead the implementation of Inspirata’s Trial Navigator application for our clients. The Director will be responsible for developing the implementation project plans, delivering on-time, within budget and ensuring a positive customer experience is achieved during every interaction.


  • Manage the implementation of product(s) and/or solutions from beginning phases through final launch/release
  • Serve as communications coordinator for all parties involved and liaise with internal teams, partners, and client to ensure project remains on target and parties are aware of changes
  • Facilitate and lead project meetings
  • Track, monitor and report weekly on projects’ statuses
  • Review project methodology and enforce project standards
    Prepare and conduct project reviews and monitor progress
    Minimize project risk and manage resolution of project issues
  • Ensure project documents are complete, current and stored appropriately
  • Create, maintain and update project templates and standards for documentation
  • Track, conduct and document lessons learned and share them with the Implementation team
  • May perform other duties as assigned


  • Bachelor’s degree in related field or combination of relevant education and work experience
  • At least five (5) years of experience managing implementation projects across multiple lines of business or clients
  • Strong analytical and organizational skills and a proven track record in project management
  • Prior experience as a business analyst is also preferred
  • Project Management Professional (PMP) designation preferred
  • Experience in implementing at medical facilities such as pathology/radiology
  • Knowledge and experience with APLIS and EMR application desirable

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